Catering Operations Manager

Catering Operations Manager

At Coral Island Blackpool

Coral Island is one of Blackpool’s premier food and beverage destinations.

Our catering operation includes a 300-seater family bar and restaurant, Captain Jack’s Bar & Grill, the vibrant and trendy new Coral Harbour food hall, and four award-winning fish and chip shops!

We are seeking a Catering Operations Manager to join our team and oversee the day-to-day operations of our award-winning, NFFF-accredited fish and chip shops, ensuring a smooth running of the business, maintaining high standards, and always providing exceptional customer experiences.

This is a hands-on, people-focused role for someone confident in managing a large operation, supporting a team of 20–30, and maintaining excellence across service, food quality, and customer experience.

Key Responsibilities:

• Lead and develop a team.
• Inspire high performance and professionalism.
• Ensure all staff complete tasks efficiently.
• Maintain excellent standards.
• Ensure product quality using only fresh, high-quality ingredients.
• Take a proactive and hands-on approach to all aspects of the business/operation.
• Report directly to the Senior Operations Manager.
• Uphold the core objectives of the business.
• Able to work evenings, weekends, and in a fast-paced environment.
• Provide training to all team members.

The Ideal Candidate:

• Proven experience in a management role or leading a large team.
• Experience in fish and chip shop operations is highly advantageous.
• Strong background in catering, food or hospitality business/operations.
• Excellent communication and interpersonal skills.
• Confident when interacting with team members at all levels and also with suppliers.
• Committed to delivering outstanding customer service always.
• A positive, enthusiastic and hardworking person with a strong work ethic.

What We Offer:

• Excellent working conditions,
• A supportive team environment.
• Full induction and on-going training.
• Uniform is provided.
• Free meals on shift.
• Free minibus service in peak season on a Friday, Saturday, and Sundays.
• Social events throughout the year.

Contract:

• Full-time.
• Permanent position.

Rate of Pay:

• £32,000 per annum.
• Plus bonus.

Due to the high volume of applications received only candidates that are selected for an interview will be contacted. Any information will be solely used in the recruitment process only and will be retained for a maximum of six months and will not be disclosed to any third parties.