Blackpool

Posted on: Tuesday 17th February 2026

VisitBlackpool’s Visitor Information Centre has a new home inside the world-famous Blackpool Tower.

 

The centre has relocated from Festival House on the Promenade in a move that will bring visitor services into the heart of one of Blackpool’s most iconic landmarks.

 

The Visitor Information Centre (VIC) is a vital resource welcoming thousands of visitors every year.

 

The team is now ready to welcome new guests to the new centre, located on the ground floor of the building on Bank Hey Street.

 

Kate Shane MBE, Managing Director of Blackpool Tourism Ltd, said: "We are thrilled to relocate the Tourist Information Centre into the iconic Blackpool Tower.

 

“Festival House has been a wonderful base, but it can suffer from lower footfall and occasional access issues in poor weather. By moving to Bank Hey Street, the centre will benefit from year-round, consistently high visitor numbers, alongside the hundreds of thousands who flock to the Tower itself.

 

“Guests can continue to expect the same warm welcome, friendly service, and easy access to tickets and souvenirs in this new location."

 

At the VIC, tickets can be bought for:

 

  • All Blackpool’s attractions  
  • Theatres and Show Venues  
  • National Express  
  • Blackpool Transport Tram and Buses  
  • Coach Excursions  

 PLUS you can pick up our very own Coral Island leaflets and maps! 

The new VisitBlackpool Tourist Information Centre will be open every day from 9am-5pm.

 

For more information, visit www.visitblackpool.com.

 

Download Our
Loyalty App

For Exclusive
Member Offers

  • Free sign up bonus
  • Earn loyalty stamp points each time you visit
  • Get our latest offers straight to your phone
  • Keep up to date with our latest promotions

Ask a member of staff for details Terms and Condtions apply

Must be over 18 and verified to access gaming related content 18 only icon

App download QR code Scan to Download
app phone
bone icon bone icon bone icon